> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hallwayai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting Your Account

> How to permanently delete your Hallway account and all associated data

## Before You Delete

<Warning>
  Account deletion is **permanent and irreversible**. All your data will be permanently removed and cannot be recovered.
</Warning>

Before deleting your account, consider:

* **Exporting your data** - Download your transcripts and insights from each project
* **Sharing important findings** - Make sure you've saved any research insights you need
* **Alternative options** - You can archive projects instead of deleting your entire account

## What Gets Deleted

When you delete your account, the following data is **permanently removed**:

| Data Type       | What's Deleted                               |
| --------------- | -------------------------------------------- |
| **Profile**     | Your name, email, and avatar                 |
| **Projects**    | All research projects you've created         |
| **Interviews**  | All interview sessions and recordings        |
| **Transcripts** | Full transcripts and audio files             |
| **Insights**    | All extracted insights and synthesis reports |
| **Settings**    | Your notification preferences                |

Your data is also removed from our authentication provider and email systems.

## How to Delete Your Account

1. Sign in to your Hallway account
2. Click on your profile in the bottom-left corner
3. Select **Settings**
4. Go to the **Security** tab
5. Scroll down to the **Danger Zone** section
6. Click **Delete Account**
7. Confirm by typing your email address
8. Click **Permanently Delete Account**

<Info>
  After deletion, you'll be signed out automatically. You can create a new account with the same email address in the future, but your previous data will not be restored.
</Info>

## Data Retention

After account deletion:

* Your data is immediately removed from our active systems
* Backups containing your data are purged within 30 days
* We retain no personally identifiable information

## Need Help?

If you're having issues with your account and considering deletion, we'd love to help first. Contact us at [help@hallwayai.com](mailto:help@hallwayai.com).

If you've already deleted your account and need assistance, we can help you create a new one, but we cannot recover deleted data.